AFTERSALES
Photo's: TCS preparation bay in Maldon, Essex CM9 / Mercedes CL63 AMG comes in for a routine service and Paintwork Protection Treatment / Porsche 911 GT2 in for a machine polish
TCS Ltd aim to deliver high standards of service to all our valued customers
After collection of your new vehicle we are here to help! – We realise that by looking after our customers to the highest possible standard we are more likely to gain referrals and repeat business. Therefore we want to assist you going forward and offer the following assistance….
- Servicing & Repairs using our trade knowledge, contacts and discounted rates we are happy to book your vehicle in for a service and liaise with the garage to ensure the invoice is both competitive and justified
- MOT don’t worry about your vehicle passing the annual MOT test, just bring back your vehicle and we’ll liaise with our approved MOT centre and help explain any repairs required to pass the test. You will also receive a discounted rate!
- Valet should you require that “new again” look & feel to your vehicles exterior & interior – bring your vehicle back to TCS and we’ll have our approved valet professionals refurbish your vehicle at a discounted rate
- Tyres always blinded by too many tyre options and scared to repair or replace with another brand? – we’ll happily negotiate your next tyre(s) purchase and explain the options open to you at our competitive prices
- Minor bodywork repairs TCS refurbish every vehicle for our valued customers. Should you gain the odd scratch, wheel scuff, dent or chip don’t worry! – book your car back in for a smart repair and pay much less than you would think!
- Bodywork repairs we have an ongoing relationship with a fully-qualified insurance company approved bodywork repairer with years of experience on prestige vehicles. Our body repairer will take on work such as repaint a part-panel to major insurance work
Note:- TCS Ltd reserve the right to amend the service level policy at any time
Thackray Car Sales Limited is registered in England and Wales under company number: 06963020. 162-164 High Street, Rayleigh, Essex, SS6 7BS.
Thackray Car Sales Limited is authorised and regulated by the Financial Conduct Authority, under FCA number: 660865. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. (Written Quotation available upon request). Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow) and this may or may not affect the total amount repayable. The lender will disclose this information before you enter into an agreement which only occurs with your express consent. The lenders we work with could pay commission at different rates and you will be notified of the amount we are paid before completion. All finance is subject to status and income. Terms and conditions apply. Applicants must be 18 years or over. We are only able to offer finance products from these providers. As we are a credit broker and have a commercial relationship with the lender, the introduction we make is not impartial, but we will make introductions in line with your needs, subject to your circumstances.
Thackray Car Sales Limited are registered with the Information Commissioners Office under registration number: ZA252335